Terms of Use – Kitchenaio

Welcome to Kitchenaio (“we,” “us,” or “our”), the operator of www.kitchenaio.com (the “Website”)—your destination for premium kitchen appliances. These Terms of Use (“Terms”) govern your access to and use of the Website, including browsing product catalogs, creating user accounts, engaging with our content (e.g., blog posts, product guides), and interacting with our services. By accessing or using the Website, you (“you” or “user”) agree to comply with these Terms, as well as our Privacy Policy and Terms of Purchase. Please read these Terms carefully before using the Website.

1. Eligibility to Use the Website

To use the Website, you must:

  • Be at least 13 years old (if using the Website for browsing only) or 18 years old (if creating an account, making purchases, or accessing age-restricted features);
  • Have the legal capacity to enter into a binding agreement (or have parental/guardian consent if you are a minor);
  • Reside in a jurisdiction where using the Website and purchasing our premium kitchen appliances is permitted by law;
  • Not be prohibited from using the Website by any court order, regulatory action, or prior violation of these Terms.

We reserve the right to verify your eligibility and restrict access to the Website if we reasonably believe you do not meet these requirements.

2. User Accounts

2.1 Account Creation

To access certain features of the Website (e.g., saving favorite appliances, tracking orders, accessing order history), you may create a user account. When creating an account, you must:

  • Provide accurate, complete, and up-to-date information (including your full name, email address, and a secure password);
  • Maintain the confidentiality of your account credentials (password, security questions, if applicable);
  • Notify us immediately at [email protected] if you suspect unauthorized access to your account (e.g., unknown login activity, changes to your contact information).

We are not liable for any losses or damages resulting from your failure to protect your account credentials.

2.2 Account Responsibilities

You are solely responsible for all activities conducted through your account, including:

  • Purchases made using your account (see our Terms of Purchase for payment and order rules);
  • Content you post or share via your account (e.g., product reviews, comments on blog posts);
  • Compliance with these Terms and applicable laws (e.g., not using your account for fraudulent activity).

We may suspend or terminate your account without prior notice if:

  • You violate these Terms (e.g., sharing false information, engaging in fraud);
  • Your account is inactive for 12 consecutive months (we will notify you via email 30 days before termination to allow reactivation);
  • We receive a valid legal request to restrict access to your account.

3. Use of the Website

3.1 Permitted Uses

You may use the Website only for lawful, non-commercial, and personal purposes that align with Kitchenaio’s mission, including:

  • Browsing our catalog of premium kitchen appliances (e.g., air fryers, smart ovens, blenders) to research products;
  • Creating an account to save favorites, track orders, or leave product reviews;
  • Accessing and sharing our educational content (e.g., kitchen tips, appliance usage guides) for personal use (with proper attribution to Kitchenaio);
  • Contacting our customer support team for assistance (see Section 10 for contact details).

3.2 Prohibited Uses

You may not use the Website for any unlawful, harmful, or disruptive purpose, including:

  • Fraud or Misrepresentation: Providing false information (e.g., fake shipping addresses, stolen payment details) to make purchases or create accounts;
  • Unauthorized Access: Attempting to hack, modify, or bypass the Website’s security features (e.g., accessing restricted data, using bots to scrape product information);
  • Harmful Content: Posting or sharing content that is defamatory, offensive, misleading, or violates intellectual property laws (e.g., copyrighted images, counterfeit product claims);
  • Disruption: Overloading the Website with excessive requests (e.g., spamming product pages, sending multiple duplicate messages to support);
  • Resale or Commercial Use: Using the Website to collect product data, images, or prices for commercial purposes (e.g., reselling our appliances without authorization, creating a competing product catalog);
  • Violation of Laws: Using the Website to facilitate illegal activities (e.g., money laundering, selling stolen goods).

We may take immediate action to stop prohibited uses, including blocking your IP address, restricting access to the Website, or pursuing legal action.

4. Intellectual Property Rights

All content and materials on the Website—including product images, logos, text (e.g., product descriptions, blog posts), videos, and design elements—are the exclusive intellectual property of Kitchenaio or our licensors. These materials are protected by copyright, trademark, and other intellectual property laws worldwide.

You may not:

  • Copy, reproduce, modify, or distribute any Website content without our prior written permission;
  • Use our trademarks (e.g., “Kitchenaio,” our logo) in any way that implies endorsement or affiliation without authorization;
  • Remove or alter copyright, trademark, or other proprietary notices from Website content.

If you wish to use our content for non-personal purposes (e.g., a media feature on premium kitchen appliances), contact us at [email protected] to request permission.

5. Third-Party Links & Services

The Website may contain links to third-party websites or services (e.g., social media platforms, payment processors like PayPal, shipping carriers like UPS). These links are provided for your convenience only—Kitchenaio does not control or endorse third-party content, services, or policies.

We are not liable for any losses, damages, or issues arising from your use of third-party websites or services. You agree to review the terms of use and privacy policies of any third party before accessing their platforms.

6. Content You Post

If you post content on the Website (e.g., product reviews, comments on blog posts, photos of your Kitchenaio appliances), you:

  • Represent that you own the intellectual property rights to the content (or have permission from the owner to post it);
  • Grant Kitchenaio a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content for purposes related to our business (e.g., featuring your product review on our homepage, sharing your appliance photo on social media);
  • Agree that your content will not violate these Terms or applicable laws (e.g., no hate speech, no false claims about our products).

We reserve the right to moderate, edit, or remove any user-generated content that violates these Terms, without prior notice. We may also decline to post content that is irrelevant, misleading, or inconsistent with our brand values (e.g., a review that does not relate to the product in question).

7. Website Availability & Updates

We strive to keep the Website available 24/7, but we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to:

  • Scheduled maintenance (we will post notices on the Website homepage 48 hours in advance, when possible);
  • Technical issues (e.g., server outages, software updates);
  • Events beyond our control (e.g., natural disasters, cyberattacks).

We may also update the Website’s features, design, or content at any time (e.g., adding new product categories, updating blog posts) without prior notice. These updates will not affect your existing account or orders (subject to our Terms of Purchase).

8. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available,” without any warranties of any kind—express or implied. Kitchenaio disclaims all warranties, including:

  • Warranties of Merchantability: That the Website will meet your expectations (e.g., that product images will match the actual appliance);
  • Warranties of Fitness for a Particular Purpose: That the Website will be suitable for your specific needs (e.g., that you will find a specific appliance model);
  • Warranties of Non-Infringement: That the Website content will not infringe on third-party intellectual property rights;
  • Warranties of Security: That the Website will be free from viruses, malware, or unauthorized access (though we take reasonable steps to protect the Website, as outlined in our Privacy Policy).

This disclaimer applies to the fullest extent permitted by law. You use the Website at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Kitchenaio shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website, including:

  • Damages from unauthorized access to your account (e.g., fraudulent purchases);
  • Losses from Website downtime (e.g., missed purchases due to maintenance);
  • Errors in Website content (e.g., incorrect product specifications);
  • Issues with third-party links or services (e.g., payment processing errors);
  • Damages from user-generated content (e.g., a defamatory comment posted by another user).

Our total liability to you for any claims related to the Website shall not exceed $100. This limitation applies even if we have been advised of the possibility of such damages.

10. Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, legal requirements, or Website features. When we make updates:

  • We will revise the “Last Updated” date at the top of this page;
  • We will post the revised Terms on the Website (accessible via a link in the footer);
  • For material changes (e.g., updates to account termination rules, prohibited uses), we will notify you via email (if you have an account) 30 days before the changes take effect.

Your continued use of the Website after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Website.

11. Contact Us

If you have questions about these Terms of Use, need assistance with your account, or want to report a violation of these Terms, contact our support team:

We aim to respond to all inquiries within 24 business hours